Welcome to the FluidFM forum

This community is for professionals and enthusiasts of our products and services. Share and discuss the best applications, experiments and new ideas, build your professional profile and become a better researcher together.

Please read the guidelines before participating in this community.


How to report a hardware or software problem?

Pablo Doerig

If you encounter a hardware problem or software error, please report it to your local FluidFM distributor or - if you are a direct customer of Cytosurge - with the button below.

To resolve any issue swiftly, please include the following information:

  • A detailed written description of the problem

  • Include a video, photo, screenshot or sketch of the issue

  • Include our software log files

  • Include the Windows event viewer files in case of a software crash

With this information, we or your local distributor will help you to efficiently resolve the issue.