How to report a problem?
If you encounter a problem or software error, please report it to your local FluidFM distributor as soon as possible.
To resolve any issue swiftly, please send the following information to your FluidFM distributor:
A detailed written description of the problem
Include a video, screenshot or sketch of the issue
Include the log files
Include the event viewer files in case of a software crash
With this information, your distributor can either help you directly or will contact Cytosurge to efficiently solve the issue for you.